Refund policy

RETURNS AND REFUNDS

Returns and exchanges are available within 14 days of dispatch date. A refund or exchange cannot be offered after this time.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, damaged, missing parts for reasons not due to our error or returned more than 14 days after delivery is not eligible for a refund. 

Shipping costs will not be reimbursed when processing an exchange/ refund.

For an exchange a credit note will be provided via email.